Kavitha Gupta's blog

  CIS General Insurance Limited v IBM United Kingdom Limited - An analysis Charles Russell Speechlys LLP  United Kingdom  March 24 2021 Slow and chaotic rather than agile – some lessons from a digital transformation disaster An important new judgment has recently been released by the Technology and Construction Court in the case of CIS General Insurance Limited v IBM United Kingdom Limited. The case deals with the failure of a high value digital transformation project and the purported termination of, and associated repudiatory breach of, the project contract. The judgment was handed down remotely on 19 February 2021 under Covid-19 protocols. The complexity (and cost) of the case is evident, not least as there were 32 days of hearing. It is not known whether IBM will appeal the decision. The case is important, as large scale IT cases are relatively rare. There are also relatively few decided cases on development projects or digital transformation projects that have gone w...

  What can the public sector learn from CISGIL v IBM? Part One – The Legal Lessons By  Richard Bonnar   /  13 April 2021 CISGIL v IBM concerned the failed implementation of an IT system that was core to CISGIL’s continuing ability to do business, with sums claimed by CISGIL in excess £128 million.  By way of background, CISGIL was a wholly owned subsidiary of the Co-operative Group Limited (“Co-op Group”) and was in the business of underwriting and distribution of general insurance products.  Following a re-organisation within the Co-op Group, the life insurance division was divested and there was a need to separate CISGIL’s network infrastructure, data centre, hardware, software and applications from that which it shared with the Co-operative Bank plc.  Therefore, CISGIL decided to purchase and implement a new IT solution for its business.  Following a tendering process CISGIL decided to appoint IBM with Innovation Group as IBM’s main subcontract...