How to Mend a Work Relationship: Workplace conflict
How to Mend a Work Relationship by Brianna Barker Caza , Mara Olekalns and Timothy J. Vogus February 14, 2020 Workplaces are communities, built around the relationships we have with our peers. When these relationships are strong, they can be a source of energy , learning , and support. But when they fracture, even just temporarily, they become sources of frustration that harm both people and organizations . Left unchecked, even a small conflict can spiral out of control, leading to anger and resentment. That’s why managers and employees need to be able to manage and rebound from these conflicts. We wanted to understand how relationships can be strengthened to avoid potential breakdowns, and the best ways to repair them when breakdowns occur. We reviewed about 300 studies, published in management and psychology in the last 15 years, focusing on workplace relationships, relationship transgressions, and relationship repair. Based on our review, we identified the fo